Effective Communication

This video course is in beta and therefore the price is reduced

Why look at this communications refresher?

• To be a great communicator, you have to work at it.
• Great communicators are better at working within and managing teams and they get to spend more time focused on service delivery and customer satisfaction.
• Great communicators are more likely to be promoted, have richer and more fulfilling personal relationships
• Great communicators attract new customers and grow their business
• Leaders, who are great communicators create a positive business environment, attract more customers and retain productive employees.
• Best of all, great communicators have reduced stress levels, more confidence and richer relationships 

What this course covers

• Customers and team members see more than you think
• Understanding team members
  • Psychographics
• Workplace culture dictates business success
• How values impact productivity, sales, and service
• Teamwork and communication
• Confident Communication: How to be assertive and not aggressive
  • When angry people talk
  • People don’t listen to me
  • Non-verbal communication
• Biases: let’s talk about diversity and Inclusion and the impact it has on teams and productivity
• Leadership & team member responsibilities when communicating

 The transformation you and your business will experience

• Firstly, with enhanced communication skills interactions with customers and team members will be easier. As you are very aware of your ego state and that of the person you are engaging.
• As a leader and a team member with effective communication skills, you will have richer conversations and an understanding of how to meet a team member’s needs.
• As a leader and team member, so much time will be saved in your business, meaning you and your team can do more in a day.
• You and your team will have reduced your stress levels as there is more clarity and transparency in your life, as these communications skills and a greater understanding of human nature will flow into personal lives as well.

Course logistics

• Its a video course, so you can do it in your own time
• The course has 3 parts, that will become available to you to work through every 5 days.
  • Why every 5 days? Adults need time information over a period of time, in order for it to move from our short-term memory to our long-term memory and learn through application, which makes the exercises important. It’s not about the right answer, it’s about the learning
• The video style is short, punchy, with relevant and relatable content, to keep you focused
• Quizzes and exercises come up to help you better understand what you are learning and how to apply it within your teams
• Additional resources, downloadable content like checklists and exercises for you and your team to do, do help strengthen your bonds as a team and build communication skills for a thriving business

More info

• Find out more about your trainer, Terrill Christians here
• Learn more about communication’s link to diversifying thinking in business here
• Contact us here to arrange bulk pricing for this course

Bonus, there is more!

• Lifetime access to this training material and any updates
• On completion of this course, a certificate will be issued
• Support on course worth is only an email away
• One 30 min one-to-one online session to discuss any course content or your communication style (Value R850/$57)

A communications course for leaders and teams to transform culture and increase productivity.

Communication is the foundation of a thriving business