Effective Communication​ Training

Increase Productivity | Increase self-confidence | Enhances employee morale | Increases customer satisfaction & retention

“Communication works for those who work at it.” John Powell

Effective Communication Training

This communication training is about effective communication, through understanding how and why someone is communicating, allows you to take control of the way you communicate. It is based on the theory of Transactional Analysis.

What is Transactional Analysis

Transactional analysis is a technique which helps to understand the behaviour of other person so that communication becomes effective. Understanding human behaviour helps to motivate, guide and direct other persons. Transactional Analysis (TA), thus, facilitates communication

Who should attend?

The training will benefit leaders and team members who want to improve their interpersonal skills. Individuals from all areas of the work environment can attend this training and learn to effectively communicate in a professional manner with customers, and peers. 

The #One way to improve your communication skills

💥💥💥Improve your Listening skills💥💥💥

Effective communication makes you a more effective leader and employee and reduces unexpected effects caused by misinterpretation.

Watch our 3-minute video on how to improve your listening skills now

Benefits of our Effective Communication training

  • Participants will have increased awareness and understanding of behaviour when communicating

  • Be capable of identifying assertive, passive, and aggressive behaviour and insight on the mindset and motivations for this style of communication

  • Communicate in an assertive and effective manner with colleagues, customers, and leaders

  •  The ability to manage and influence customers and colleagues through an effective communication style

This course takes 90 minutes, including videos and quizzes

​Upon completion, a CERTIFICATE will be issued

Effective communication - Twitter Post

Effective Communication online video course

R 850.00

The single biggest problem in communication is the illusion that it has taken place.     
George Bernard Shaw

Need more information on Transactional Analysis and Communication

Communication leads to community, that is, to understanding, intimacy, and mutual valuing. 
Rollo May

Set up training for your business

Contact us to discuss how we can help you and your business. All training courses conducted online, and can be completed via mobile as well. Includes quizzes, proof of training and certtificates