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Effective communication for leaders and teams - online training

R 2,500.00 R 500.00

This video course is in beta and therefore the price is reduced

A communications course for leaders and teams to transform culture and increase productivity

Why look at this communications refresher?
  • To be a great communicator, you have to work at it.
  • Great communicators are better at working within and managing teams and they get to spend more time focused on service delivery and customer satisfaction.
  • They become are more likely to be promoted, have richer and more fulfilling personal relationships
  • Great communicators attract new customers and grow their business
  • Leaders, who are great communicators create a positive business environment, attract more customers and retain productive employees.
  • Best of all, great communicators have reduced stress levels 
What this course covers
  • Customers and team members see more than you think
  • Understanding team members
  • Workplace culture dictates business success
  • How values impact productivity, sales, and service
  • Teamwork and communication
  • Confident Communication: How to be assertive and not aggressive
    • Transactional analysis
    • When angry people talk
    • People don’t listen to me
    • Non-verbal communication
  • Biases: let’s talk about diversity and Inclusion and the impact it has on teams and productivity
  • Leadership & team member responsibilities when communicating
 The transformation you and your business will experience
  • Firstly, with enhanced communication skills interactions with customers and team members will be easier. As you are very aware of your ego state and that of the person you are engaging.
  • As a leader and a team member with effective communication skills, you will have richer conversations and an understanding of how to meet a team member’s needs.
  • As a leader and team member, so much time will be saved in your business, meaning you and your team can do more in a day.
  • You and your team will have reduced your stress levels as there is more clarity and transparency in your life, as these communications skills and a greater understanding of human nature will flow into personal lives as well.
Course logistics
  • Its a video course, so you can do it in your own time
  • The course has 3 parts, that will become available to you to work through every 5 days.
    • Why every 5 days? Adults need time information over a period of time, in order for it to move from our short-term memory to our long-term memory and learn through application, which makes the exercises important. It’s not about the right answer, it’s about the learning
  • The video style is short, punchy, with relevant and relatable content, to keep you focused
  • Quizzes and exercises come up to help you better understand what you are learning and how to apply it within your teams
  • Additional resources, downloadable content like checklists and exercises for you and your team to do, do help strengthen your bonds as a team and build communication skills for a thriving business

More info

  • Find out more about your trainer, Terrill Christians here
  • Learn more about communication’s link to diversifying thinking in business here
  • Contact us here to arrange bulk pricing for this course
Bonus, there is more!
  • Lifetime access to this training material and any updates
  • On completion of this course, a certificate will be issued
  • Support on course worth is only an email away
  • One 30 min one-to-one online session to discuss your communication style

A communications course for leaders and teams to transform culture and increase productivity

Communication is the foundation of a thriving business

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